Property Maintenance
Reliable Repairs, Documented Inspections, and Prompt Resolution—So Your Property Stays Protected.
Maintenance and Property Inspections
At MidSouth Home Rentals, we understand that timely, reliable maintenance is key to protecting your investment and ensuring a positive tenant experience. Well-maintained homes rent faster, retain tenants longer, and reduce costly turnover expenses. Our dedicated maintenance team leverages a streamlined system to deliver fast, effective solutions—day or night.
Tenants can submit maintenance requests through our secure online portal or dedicated maintenance line, ensuring prompt communication and precise documentation. When a request comes in, our team first attempts to troubleshoot the issue directly with the tenant over the phone to avoid unnecessary service calls.
If the problem cannot be resolved remotely, we dispatch one of our trusted third-party vendors to address the issue efficiently. Should the repair cost exceed your pre-approved limit, we will contact you directly with full details and request your authorization before proceeding.
All repair costs are itemized in your monthly statements, and copies of vendor invoices are always available in your owner portal. This ensures complete transparency and keeps you fully informed about your property’s maintenance.
How This Benefits You
- Trusted vendor network ensures quality repairs at competitive rates
- Emergency maintenance support 24/7 protects your home around the clock
- Online billing and documentation make tracking easy and seamless
- Quick response times lead to tenant satisfaction and reduced vacancy risks
MidSouth’s maintenance philosophy is simple: be proactive, not reactive. It also shows that our properties experience fewer issues, faster turnovers, and happier residents.
Use the form on this page to schedule your consultation—and find out why owners trust MidSouth Home Rentals to manage over a thousand homes across the Memphis metro.
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Owner or Renter?
As Your Memphis Property Manager, We Take Care of Everything.
Marketing That Moves Properties
Our leasing strategy combines localized market expertise with digital reach. We conduct strategic rent analyses, use high-quality photography, and syndicate listings across the top rental platforms to reduce vacancy time and secure higher rents.
Thorough Tenant Screening
Our screening process goes beyond basic credit checks. We verify income, employment, rental history, and criminal background to ensure your tenant is held responsible. We also clearly publish our criteria to comply with Fair Housing laws and avoid risk.
Reliable Rent Collection
No more guesswork or late payments. Our automated rent collection system ensures funds are deposited promptly, and our enforcement policy protects your revenue stream. Tenants can pay online, and owners can view deposits through their portal.
Efficient Maintenance Coordination
We use a dedicated maintenance platform to track all service requests. Our in-house team and trusted vendors respond quickly to repairs, and we conduct detailed property inspections throughout the lease to protect your assets.
Real-Time Financial Reporting
Your Owner Portal gives you 24/7 access to financial statements, expense reports, and year-end tax documents. With clear visibility into performance metrics, you’ll always know where your investment stands.
PEACE OF MIND, GUARANTEED.
90-Day Rental Guarantee
If we don’t lease your home within 90 days, we’ll waive the first 3 months of management fees. This guarantee reflects our urgency, accountability, and intentional, proven process. MidSouth doesn’t just fill vacancies; we carefully select qualified tenants who meet our strict tenancy criteria and selection standards. To activate this guarantee, we align with you on key factors: agreeing to the recommended rent range, ensuring the property meets our rent-ready standards, and following our defined marketing and tenant selection terms. This collaborative approach protects your investment and drives reliable leasing results.
Results Guarantee
We’re committed to delivering measurable results. While marketing fees may apply upfront to promote your property effectively, you won’t pay us for leasing services until we’ve secured a qualified tenant. Our process includes full marketing exposure, property showings, thorough screening, lease preparation, and move-in coordination — ensuring you see real outcomes before leasing fees are collected.
Satisfaction Guarantee
Your satisfaction is our priority. If you're not fully satisfied with our service at any time, you can cancel your agreement without penalty. There are no long-term contracts, no fine print, just honest business.
Leasing Guarantee
If a tenant we place breaks their lease within the first 6 months, we’ll find you a replacement at no cost. Our leasing process is built for quality—and backed by our commitment to your property’s success.